• junior business analyst2
  • junior business analyst
  • junior business analyst3

Getting Started

•  Introductions
•  Course Description and Outline
•  Pedagogy
•  Evaluation mechanism
•  Setting participation expectations

Business Analysis Planning & Monitoring

•  Plan Business Analysis Approach
•  Conduct Stakeholder Analysis
•  Plan Business Analysis Activities
•  Plan Business Analysis Communication
•  Plan Requirements Management Process
•  Manage Business Analysis Performance

Elicitation

•  Prepare for Elicitation
•  Conduct Elicitation Activity
•  Document Elicitation Results
•  Confirm Elicitation Results

Requirements Management & Communication

•  Manage Solution Scope & Requirements
•  Manage Requirements Traceability
•  Maintain Requirements for Re-use
•  Prepare Requirements Package
•  Communicate Requirements

Enterprise Analysis

•  Define Business Need
•  Assess Capability Gaps
•  Determine Solution Approach
•  Define Solution Scope
•  Define Business Case
•  Define Business Process

Requirements Analysis

•  Prioritize Requirements
•  Organize Requirements
•  Specify and Model Requirements
•  Define Assumptions and Constraints
•  Verify Requirements
•  Validate Requirements

Solution Assessment & Validation

•  Assess Proposed Solution
•  Allocate Requirements
•  Assess Organizational Readiness
•  Define Transition Requirements
•  Validate Solution
•  Evaluate Solution Performance

Underlying Competencies

•  Analytical Thinking and Problem Solving
•  Behavioral Characteristics
•  Business Knowledge
•  Communication Skills
•  Interaction Skills
•  Software Applications

BA Tools, Techniques and Practices

•  Presentation Techniques
•  Planning,Requirements & Measurements Criteria
•  Acceptance and Evaluation Criteria Definition
•  Base lining
•  Benchmarking
•  Brainstorming
•  Business Rules Analysis
•  Data Dictionary and Glossary
•  Data Flow Diagrams
•  Data Modeling
•  Decision Analysis
•  Document Analysis
•  Estimation
•  Focus Groups
•  Force Field Analysis
•  Functional Decomposition
•  Interface Analysis
•  Interviews
•  Lessons Learned Process

•  Metrics and Key Performance Indicators
•  Non-functional Requirements Analysis
•  Observation
•  Organization Modeling
•  Problem Tracking
•  Process Modeling
•  Prototyping
•  Requirements Workshops
•  Risk Analysis
•  Root Cause Analysis
•  Scenarios and Use Cases
•  Scope Modeling
•  Sequence Diagrams
•  State Diagrams
•  Structured Walkthrough
•  Survey & Questionnaire
•  SWOT Analysis
•  User Stories
•  Vendor Assessment

Forms & Templates

• Business Requirements Document – Template
•  Business Requirements Document for Business Intelligence – Template
•  Business Requirements List – Template
•  Business Requirements List for (BRL) Business Intelligence – Template
•  Business Use Case Template -Template
•  Gap and Impact Assessment – Template
•  Product Backlog
•  Scope Definition Document

•  Worksheets
•  Analysis Models Worksheet
•  Business Analyst Interview Preparation Worksheet
•  Prioritization Model
•  Requirements Checklist
•  Questions Worksheet
•  Stakeholder Interview Preparation Worksheet

Other Tools, Techniques and Practices

• HP ALM
•  UML
•  Migrations & Conversions
•  MS Project
•  OneNote
•  Visio
•  Office Do’s and Don’ts
•  Agile
•  1-Minute “Who am I?” speech
•  Agendas, Minutes, follow ups
•  Conducting Meetings
•  Scheduling Meetings